Gold Rush Steam Train Giveaway – Terms and Conditions

"Gold Rush Steam Train Giveaway – 1 in 100 Win" · Last updated Oct 8, 2026

1. Promoter

1.1 The promoter is Naturally Playtime Pty Ltd (ABN 98 683 555 615) trading as Flexi Tracks, of Unit 6, 604 German Church Road, Redland Bay QLD 4165 (Promoter). Website: www.flexitracks.com.au.

1.2 Questions about the promotion can be sent to info@flexitracks.com.au

2. Acceptance of these terms

2.1 Information on how to enter and on the prizes forms part of these terms and conditions. By entering, each entrant accepts these terms and conditions.

3. Promotion period

3.1 The promotion starts at 12:00am AEST on Friday 9 October 2026. It ends at whichever comes first:

•      (a) 11:59pm AEST on Sunday 25 October 2026; or

•      (b) the moment the 54th Major Prize is awarded.

(Promotion Period)

3.2 All times in these terms are Australian Eastern Standard Time (Queensland time).

4. Who can enter

4.1 Entry is open to Australian residents aged 18 years or over.

4.2 Employees of the Promoter, their immediate families, and the Promoter's stockists are eligible to enter.

4.3 The Promoter may ask any entrant or winner for proof of age, identity or residency. If that proof is not provided, the entry or prize may be declared invalid.

5. How to enter

5.1 Entry is free and no purchase is necessary.

5.2 To enter, complete the official entry form for the promotion during the Promotion Period. The form is available at www.flexitracks.com.au or through links in the Promoter's advertising and social media. Entrants must provide the details the form asks for, including a valid email address, Australian mobile number, and First name.

5.3 Entry is limited to one entry per person.

5.4 The following entries are invalid:

•      incomplete or illegible entries;

•      entries made with false details;

•      entries made through automated means, scripts or bots;

•      entries made with temporary or disposable email addresses.

6. How winners are determined (instant win)

6.1 Each valid entry is assessed the moment it is submitted. This is done by a computerised random selection system run through the Promoter's email platform, Klaviyo.

6.2 Each valid entry has a 1 in 100 chance of winning a Major Prize. This applies until all 54 Major Prizes have been awarded or the Promotion Period ends, whichever is first.

6.3 The Promoter cannot influence the outcome of any individual entry.

7. Prizes

Major Prizes

7.1 There are 54 Major Prizes. Each Major Prize is one (1) Flexi Tracks Gold Rush Steam Train, valued at $55.50 RRP including GST.

7.2 The total Major Prize pool is up to $2,997.00 including GST.

Bonus store credit

7.4 Every valid entrant who does not win a Major Prize instantly receives a $15 store credit by email (Store Credit). The Store Credit:

•      (a) can be used once only, on a single order at www.flexitracks.com.au;

•      (b) has no minimum spend;

•      (c) expires 12 months after the date it is issued;

•      (d) cannot be redeemed for cash and has no cash value;

•      (e) cannot be used together with any other discount code;

•      (f) will not be replaced if lost, deleted or expired.

7.5 Only one Store Credit is issued per entrant.

General prize conditions

7.6 Prizes cannot be transferred, exchanged, or redeemed for cash or any other prize.

7.7 Prize values are correct at the date these terms were published. The Promoter takes no responsibility for any change in value.

7.8 If a Major Prize becomes unavailable for reasons outside the Promoter's control, the Promoter may substitute a prize of equal or greater value, subject to any applicable law.

8. Winner notification and claiming prizes

8.1 Major Prize winners will be notified by email, at the address used to enter, immediately after their entry is submitted.

8.2 To claim a Major Prize, the winner must reply to the notification email with their full name and an Australian delivery address. They must do this within 14 days of the notification email (Claim Period).

8.3 The Promoter will aim to send claimed prizes within 28 days of a valid claim.

8.4 The Promoter is not responsible for:

•      prizes lost, damaged or delayed after dispatch;

•      prizes that cannot be delivered because the winner gave incorrect or incomplete details.

9. Unclaimed prizes

9.1 If a Major Prize is not claimed within the Claim Period and the Promotion Period is still running, that prize goes back into the instant-win pool and can be won by a later entry.

9.2 If a Major Prize is still unclaimed at the end of the Promotion Period, an unclaimed prize draw will be held. The details are:

•      When: 11:00am AEST on Tuesday 10 November 2026.

•      Where: the Promoter's address in clause 1.1.

•      How: by random computerised selection from all valid entries that did not win a Major Prize.

9.3 Winners of the unclaimed prize draw will be notified by email within 2 business days of the draw. They will have 14 days from notification to claim the prize under clause 8.2.

9.4 If a prize from the unclaimed prize draw is also not claimed, the Promoter may hold further draws on the same basis until the prize is claimed.

10. Privacy and marketing consent

10.1 The Promoter collects entrants' personal information to:

•      run the promotion;

•      determine and notify winners;

•      deliver prizes;

•      issue Store Credits.

The information collected includes email address and mobile number, and for winners, name and delivery address.

10.2 As a condition of entry, entrants consent to receive marketing communications from the Promoter (Flexi Tracks) by email and SMS. These include news, product updates, offers and promotions.

10.3 Entrants can unsubscribe at any time. To unsubscribe from email, use the link in any email. To unsubscribe from SMS, reply STOP to any message. Unsubscribing does not affect an entrant's entry, prize or Store Credit.

10.4 Personal information may be shared with the Promoter's service providers to run the promotion. These include its email and SMS platform (Klaviyo), its online store provider and its delivery partners. Some of these providers may store data outside Australia.

10.5 Personal information is handled under the Promoter's privacy policy located on the Flexi Tracks website www.flexitracks.com.au That policy explains how to access or correct personal information and how to make a privacy complaint.

10.6 Winners' names and details will not be published.

11. Disqualification and technical issues

11.1 The Promoter may check the validity of entries. It may disqualify any entrant who:

•      tampers with the entry process;

•      enters more than once using the same email address;

•      gives false information;

•      acts fraudulently or in breach of these terms.

11.2 The Promoter is not responsible for:

•      entries that are lost, late, incomplete or not received;

•      any technical failure, malfunction or error, including errors in the Klaviyo system, website, email or SMS delivery.

11.3 A technical error may result in more than 54 entrants being notified that they have won a Major Prize. If that happens, the Promoter will hold a random draw among the affected entrants to award the remaining Major Prizes. Affected entrants who miss out will receive a Store Credit.

11.4 Factors beyond the Promoter's reasonable control may interfere with the proper conduct of the promotion. Examples include tampering, fraud, technical failure or unauthorised intervention. In that case, the Promoter may suspend, modify or cancel the promotion, subject to any applicable law.

12. Liability

12.1 Nothing in these terms limits or excludes any guarantee, right or remedy that cannot be excluded under the Australian Consumer Law.

12.2 Apart from liability that cannot be excluded by law, the Promoter is not liable for any loss or damage arising from:

•      this promotion;

•      entering it;

•      accepting or using a prize or Store Credit.

12.3 Prizes should be used according to the age guidance and safety information supplied with the product.

13. General

13.1 This promotion is not sponsored, endorsed or administered by, or associated with, Facebook, Instagram, Meta, Klaviyo or any other social media or software platform.

13.2 The Promoter's decision is final in all matters relating to the promotion.

13.3 These terms and conditions are governed by the laws of Queensland, Australia.